ABOUT YOUR APPOINTMENT
Each permanent jewellery appointment is booked for a 20 minute session per person, giving you plenty of time to choose your chain, add any charms, and have your piece perfectly sized and welded. This timeframe allows for a relaxed and personalised experience.
A non-refundable $50 deposit is required to secure your booking. This amount will be deducted from your total on the day.
We understand that plans can change. If you need to reschedule or cancel, please provide at least 24 hours’ notice. Cancellations within 24 hours or missed appointments may result in the loss of your deposit.
If you are running late, please let us know as soon as possible. We’ll do our best to accommodate you, but arriving more than 15 minutes late may result in a shortened appointment or the need to reschedule, which could also lead to a forfeited deposit depending on the circumstances.
By making this booking, you understand that you have read and agree to all our Terms and Conditions.
If you’re booking as a group or for a special occasion, feel free to get in touch so we can help make your experience even more special.
If you have any questions, see our FAQ or email us at contact@lunaandwillow.co
Studio location details are provided upon booking.
Please note that each individual 20 minute time slot can accomodate a maximum of 1 person.
Schedule Your Appointment
Select your preferred date and time from the booking calendar.
Booking for Groups
If you are attending with friends or family, you will need to reserve a separate 20 minute appointment for each person.
Simply select your first preferred time and then book consecutive time slots for your guests (e.g., 10:00 AM, 10:20 AM, and 10:40 AM).
Check Out
Enter your details and secure your booking by paying the required deposit.
Receive Confirmation
A booking confirmation will be sent to you once your appointment has been successfully secured.
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